When we help an entity like a hospital and its medical
staff, the question sometimes arises, “Who is your client?”
Occasionally, the medical staff retains us on its own and
pays for our services out of its own medical staff funds.
More commonly, however, the hospital or other entity hires
and pays us, but usually for the purpose of helping the
medical staff. The medical staff is required to play
primary leadership roles in discharging the important
responsibilities of credentialing, privileging, peer review
and medical staff management. Both good practice and Joint
Commission accreditation rules require that hospitals
refrain from driving this process. Medical staff leaders,
however, are rarely equipped or have sufficient time to
take the lead on these processes without help.
Our work “for” a hospital, therefore, seeks to advance the
common interest that hospital administration and its
physicians share in high quality patient care. We act as a
hospital-paid resource for those medical staffs whose
administrative leaders understand the importance of this
teamwork and this firm’s place in fostering and
facilitating it.